Refund policy

RETURNS & EXCHANGES

We hope you love your Bohemia purchase. If something isn't quite right, we're happy to help.

We accept returns and exchanges of eligible items within 14 days of delivery. Items must be unworn, unwashed, in their original condition, and have all original tags attached.

To request a return or exchange, please visit our Contact page on bohemiastore.ca and include your order number.

Customers are responsible for all return shipping costs. Exchanges are subject to product availability.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or you believe you have received a defective item, please contact us as soon as possible using our Contact page. Please include your order number, a description of the issue, and clear photographs showing the damage or defect.

NON-RETURNABLE ITEMS

The following items cannot be returned or exchanged:

• Gift cards

• Items that do not meet the eligibility requirements outlined above

REFUNDS

Once your return has been received and inspected, we will notify you of the outcome.

If approved, your refund will be issued to your original method of payment or, where applicable, as store credit.

Please include your packaging slip inside your return package so we can identify and process your return promptly.

SHIP YOUR RETURN TO:

BohemiaStore Incorporated
Box 1240
Black Diamond, Alberta
T0L 0H0

With gratitude,

Bohemia Store

Thank you for shopping with us and supporting our family business.